Terms and Conditions

Welcome to our website and services. By accessing, browsing, or using our website, web platform, APIs, and associated communication services, you agree to these Terms and Conditions (“Terms”). Please read them carefully as they govern your use of our products and services. If you do not agree, do not use our services.

1. Acceptance of Terms
By creating an account, using our web platform, APIs, software, or any associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

2. Service Usage Policy
• Our services are for professional and business use only.
• You agree not to use the services for unlawful, abusive, harassing, fraudulent, or prohibited content or activities, including unsolicited or spam messaging.
• You must comply with all local, national, and telecom regulations, including TRAI and DLT guidelines where applicable.
• You are solely responsible for all acts and the content (including SMS, images, or calls) sent via your account.
Strictly Prohibited:
- Sending content related to alcohol, gambling, dating, adult material, harassment, fraud, impersonation, or fake banking/financial promotions.
- Sending messages to recipients who have not given explicit consent.
- Using automated or unauthorized methods to access or manage the services.
- Attempting to disrupt the website or gain unauthorized access to other accounts.

3. Account Security
• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and updated information.
• We may request ID or business documents for verification. Failure to provide may result in suspension.

4. Payments, Refund & Cancellation
• All payments, wallet credits, and purchases are final and non-refundable, including failed or undeliverable messages caused by operator limitations.
• No refunds for unused balance or accounts suspended for violations.
• Prices and taxes may change without notice.
• Account balances do not earn interest and may expire.
• You may disable your account, but logs and data will remain for compliance reasons.

5. Content Ownership & Intellectual Property
• You retain rights to your content but grant us a license to transmit and process it.
• All website content (text, logos, design, etc.) is our exclusive property and protected under copyright and trademark law.

6. Privacy & Data Storage
• We may store user data and logs as needed for compliance and legal purposes.
• User data will not be deleted upon request and may be shared with authorities for investigations.
• Please review our Privacy Policy for detailed data handling practices.

7. Indemnity & Liability
• You agree to indemnify and hold harmless the company and its affiliates against any loss or claim arising from misuse of the service.
• The service is provided “as is” with no guarantee of uninterrupted availability or accuracy.
• We are not liable for indirect or consequential damages.

8. Termination & Suspension
• We reserve the right to suspend, disable, or terminate your account for violations of these Terms or legal requirements.
• Accounts may be blocked for abuse, spam, or fake registration.

9. Modifications to Terms and Services
• We may update or modify these Terms or our services at any time.
• Continued use constitutes acceptance of the updated Terms.

10. Governing Law & Jurisdiction
• These Terms are governed by the laws of India.
• Any disputes will be handled under the jurisdiction of the company’s principal courts.

11. Contact
For any questions or concerns, contact our support team via our website, email, or registered office address.